Shipping policy

Where do we deliver?

We currently ship to addresses within the United Kingdom only.

Shipping cost

We offer free standard shipping on all orders. All prices are shown in GBP (£).

Order processing & delivery

Order cut-off time: 18:00 (local time), Monday to Friday
Handling time: 1 business day (Monday to Friday)
Estimated transit time: 1–3 business days (Monday to Friday)

Orders placed after 18:00 or on weekends and holidays will be processed on the next business day. Delivery times are estimates and may vary due to carrier delays or factors beyond our control.

Order tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. Please allow 24–48 hours for tracking information to become available.

If you have not received your order within a reasonable time after the estimated delivery window, please contact us for assistance.

Multiple shipping addresses

We do not support shipping to multiple addresses within a single order. If you need items delivered to different locations, please place separate orders.

Returns & exchanges

We accept returns within 90 days of delivery if unused and in original condition. If your item arrives damaged, email us with your order number and a photo and we will do our best to resolve it. For full details, see our Return & Refund Policy.