Terms of service

1. Overview

This website is operated by Newstreet Ltd, a company registered in England and Wales with its registered office at 16 New St, London EC2M 4TR, United Kingdom. Throughout the site, the terms "we", "us" and "our" refer to Newstreet. By visiting newstreet.online or purchasing from us, you engage in our service and agree to be bound by these Terms of Service, including the additional policies referenced here: our Privacy Policy, Shipping Policy, Return & Refund Policy, Warranty & Replacement terms, Billing Terms & Conditions and Billing Policy.

If you do not agree to all the terms of this agreement, you may not access the website or use any services.

2. Online store terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your place of residence, or that you are the age of majority and have given consent to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the service, violate any laws in your jurisdiction.

3. Products and pricing

All prices are listed in GBP (£) and include VAT where applicable. Shipping costs are calculated at checkout; see our Shipping Policy for delivery areas and timescales. We have made every effort to display product colours and images accurately, but we cannot guarantee that your display will show them accurately.

We reserve the right to modify or discontinue any product at any time, and to limit the quantities of any products that we offer. All descriptions of products and product pricing are subject to change at any time without notice.

4. Accuracy of information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers and availability. We reserve the right to correct any errors and to change or update information, or cancel orders, if any information is inaccurate at any time without prior notice.

5. Orders

We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per order, as set out in our Billing Policy. If we change or cancel an order, we may attempt to notify you using the email address provided at the time the order was made.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

6. Cancellations and returns

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel your order within 14 days of receiving it, without giving a reason. We also offer an extended 90-day return window — full details are in our Return & Refund Policy.

7. Third-party links

Certain content, products and services available via our service may include materials from third parties. Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we do not warrant or assume any liability for any third-party materials or websites.

8. Limitation of liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under English law. Nothing in these terms affects your statutory rights as a consumer under the Consumer Rights Act 2015.

Subject to the above, we are not liable for any indirect, incidental, special or consequential loss arising from your use of the service or any products procured using the service.

9. Governing law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.

10. Changes to terms

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes.